Greetings, Thank you for your time & interest in original Eyescream Gothic Jewelry creations. Before Submitting your inquiry, Please use a functional working email address & enter a detailed inquiry & subject for reference. More order info below.
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Please type one of the following subjects in the subject box, this will allow us to reference your inquiry faster:
Order inquiry, Gallery Alteration, Custom inquiry, Bridal inquiry, Dark Muse inquiry, Upcoming events, Order Deadline Request, General site question. For Immediate Reference, I am the sole Owner & Artist Phyll Smith. I create all my wares & have done so for 24 years. Please Scroll down the page for info you may need to relay within your first email inquiry. More detailed Custom Ordering info is located on the INFO page. Thank you for your interest, I will do my best to address your inquiry.
Order inquiry, Gallery Alteration, Custom inquiry, Bridal inquiry, Dark Muse inquiry, Upcoming events, Order Deadline Request, General site question. For Immediate Reference, I am the sole Owner & Artist Phyll Smith. I create all my wares & have done so for 24 years. Please Scroll down the page for info you may need to relay within your first email inquiry. More detailed Custom Ordering info is located on the INFO page. Thank you for your interest, I will do my best to address your inquiry.
Order Inquiry - General, Custom, Altered Order, Bridal, Order Inquiry info: If you are inquiring about a Custom Order or Gallery Alteration, please be specific in your order inquiry and include the Item name, any changes in color or size, any other desires, Deadline for your special event if applicable, your name & Full Shipping address & Country. If you are inquiring about an order you have already placed, please include full name, address, item name inquiring about, (order date & Paypal email used in order if applicable).
Order Shipping Timeframe & Deadlines: We try our best to fill most all order timeframe requests for your wedding or other special event (so please inquire if ever a question of your timeframe or deadline before order placement, always include country ship address & creation name for reference).
- Most all 'Made to Order' creations, can take up to 2-6 weeks to create, This may not include some Custom work & may not including ship time.
- Available/One of a Kind Creations are ready for shipping and will be mailed out at the next available shipping time, usually within 7 business days of order placement. (*exception* holidays, weekends etc)
- RUSH ORDER FEE - Non OOAK Orders needed within 2 1/2 weeks of order placement, may need to add on a rush order fee of $20 (found in the gallery). Please inquire before ordering to see if this applies to your order. Please note, there is only one artist who creates all the work upon order, so timeframes could be longer for larger or more intensive custom work. Rush order fees not necessary on 'Current Available/Ready for shipment pieces, which tend to ship out within a week of order placement.
- International orders could take longer. There are no rush orders for International made to order work. As we cannot guarantee ship timeframes.
- We prefer payment through the Paypal shopping cart. If you need other arrangements, please contact us.
Order Shipping Timeframe & Deadlines: We try our best to fill most all order timeframe requests for your wedding or other special event (so please inquire if ever a question of your timeframe or deadline before order placement, always include country ship address & creation name for reference).
- Most all 'Made to Order' creations, can take up to 2-6 weeks to create, This may not include some Custom work & may not including ship time.
- Available/One of a Kind Creations are ready for shipping and will be mailed out at the next available shipping time, usually within 7 business days of order placement. (*exception* holidays, weekends etc)
- RUSH ORDER FEE - Non OOAK Orders needed within 2 1/2 weeks of order placement, may need to add on a rush order fee of $20 (found in the gallery). Please inquire before ordering to see if this applies to your order. Please note, there is only one artist who creates all the work upon order, so timeframes could be longer for larger or more intensive custom work. Rush order fees not necessary on 'Current Available/Ready for shipment pieces, which tend to ship out within a week of order placement.
- International orders could take longer. There are no rush orders for International made to order work. As we cannot guarantee ship timeframes.
- We prefer payment through the Paypal shopping cart. If you need other arrangements, please contact us.
Location: We are located in San Francisco California and charge California State tax to customers located in California. The rate is 9.5% We do not have a physical store at this time, but we do vend at the local goth club monthly, and do some yearly shows & festivals. Please refer to the Upcoming shows page for details or contact us directly for upcoming events.
Testimonials: Please include your Creation name, or if you dont remember the name, a description for reference. As well as year ordered (if you can recall) and your name. We also love to receive photo documentation of customers wearing their Eyescream creations for inclusion into the Eyescream Customer Gallery.
Catalog Request for Resale or Wholesale: Sorry, We do not have a physical paper catalog, please refer to the Info page for wholesale information.
Solicitation / Selling us your product: We are not interested in something you might be selling, sorry, we already have a list of supply companies that we use. We are not interesting in spam or unwarranted solicitation. We also do not readily hand out info about our supplies (ie: where to purchase) as it has taken us years of our own research. *Special Note, we are not currently doing a Link Exchange, our links are hand chosen to reflect our interests.
Testimonials: Please include your Creation name, or if you dont remember the name, a description for reference. As well as year ordered (if you can recall) and your name. We also love to receive photo documentation of customers wearing their Eyescream creations for inclusion into the Eyescream Customer Gallery.
Catalog Request for Resale or Wholesale: Sorry, We do not have a physical paper catalog, please refer to the Info page for wholesale information.
Solicitation / Selling us your product: We are not interested in something you might be selling, sorry, we already have a list of supply companies that we use. We are not interesting in spam or unwarranted solicitation. We also do not readily hand out info about our supplies (ie: where to purchase) as it has taken us years of our own research. *Special Note, we are not currently doing a Link Exchange, our links are hand chosen to reflect our interests.
Eyescream Copyright 1991-2012